HVAC Tech Complete

Terms and Conditions

Last updated: 12/4/2025

1. Acceptance of Terms

By accessing or using HVAC Tech Complete’s website, digital products, coaching programs, or on-site services, you agree to be bound by these Terms and Conditions. If you do not agree, you must discontinue use of our services immediately.

2. Business Information

HVAC Tech Complete
2703 Forest Knoll Dr
Sarasota, FL 34232
Phone: 1-800-993-1284
Email: [email protected]

3. Services Provided

HVAC Tech Complete offers:

• On-site HVAC coaching and consulting
• Digital courses and training materials
• Live video coaching sessions
• Workshops, paid calls, and business development programs

All services are provided as-is and may be modified or updated at any time.

4. Eligibility

To use our services, you must:

• Be at least 18 years old
• Have the authority to enroll your business in coaching programs
• Agree not to misuse our services or violate applicable laws

5. Payments & Billing

Accepted Payment Methods

Payments may be made using:

• Stripe
• PayPal
• Direct bank transfer via invoice

Pricing

All prices are listed in USD unless otherwise specified. Pricing may change at any time.

Failed Payments

If a payment fails, access to digital products or scheduled coaching may be suspended until payment is resolved.

6. Refunds & Cancellations

Refunds are governed by our official Refund Policy, which forms part of these Terms.

Key Rules

• Digital products may be eligible for refunds within 60 days.
• Coaching is refunded only on a case-by-case basis.
• On-site coaching cancellations within 30 days of the start date may not receive any refund.
• Travel expenses are non-refundable.
• Missed appointments forfeit the paid fee (case by case).

Clients are responsible for reviewing all Refund Policy details before purchasing.

7. Scheduling & Appointments

• All sessions must be booked through our scheduling system (FluentBooking/ServiceTitan).
• Rescheduling is subject to availability.
• HVAC Tech Complete reserves the right to adjust session times due to operational needs.

8. Client Responsibilities

By engaging with HVAC Tech Complete, the client agrees to:

• Provide accurate business information
• Supply necessary internal metrics or sales data when requested
• Maintain professionalism during sessions
• Ensure safe working environments for on-site coaching
• Comply with all local laws and regulations

HVAC Tech Complete is not responsible for outcomes affected by incomplete, inaccurate, or withheld client information.

9. Confidentiality

HVAC Tech Complete agrees to keep all client data, internal business metrics, and sensitive information confidential.

Clients agree to keep all proprietary coaching materials confidential, including:

• Documents
• Training videos
• Scripts
• Processes
• Methods taught by HVAC Tech Complete

Unauthorized sharing, copying, or distribution is strictly prohibited.

10. Intellectual Property

All materials provided through HVAC Tech Complete are owned by the company and protected by copyright law.

Clients receive a non-transferable license to use purchased materials solely for internal business operations.

No materials may be resold, redistributed, or used to create competing services.

11. Limitation of Liability

HVAC Tech Complete will not be liable for:

• Loss of profits
• Business interruptions
• Equipment failures
• Staff issues or turnover
• Any indirect or consequential damages

Coaching results may vary based on implementation, effort, market conditions, and internal business factors.

12. No Guarantees unless otherwise stated.

While HVAC Tech Complete provides proven strategies and expert guidance, we make no guarantees unless stated (via our main 3 week coaching ride along) regarding:

• Revenue increases
• Sales performance
• Technician output
• Client satisfaction outcomes
• Long-term operational results

Success depends on the client’s own actions and implementation.

13. Travel & On-Site Work

For on-site coaching:

• Client must provide safe access to premises
• Travel and accommodation must be prepaid
• Weather, emergencies, or unforeseen events may require rescheduling

HVAC Tech Complete is not responsible for delays caused by travel disruptions.

14. Termination of Services

HVAC Tech Complete may terminate services at any time if:

• The client violates these terms
• The client acts abusively or unprofessionally
• Safety concerns arise

In such cases, refunds are not guaranteed.

15. Website Use

Clients and visitors agree not to:

• Attempt to hack, disrupt, or damage the site
• Upload malicious code
• Copy or scrape site content without permission

Violation may result in legal action.

16. Third-Party Links

Our site may contain links to third-party resources that we are affiliated with and we could be compensated if you purchase from these links. We also are not responsible for:

• External content
• Lost or stolen funds
• Accuracy of information
• Security vulnerabilities

Use third-party sites at your own risk.

17. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Any disputes shall be resolved in Sarasota County, Florida.

18. Changes to These Terms

We may update these Terms and Conditions at any time. Updates will be posted with a revised date.

Continued use of our services indicates acceptance of the updated terms.

19. Contact

For questions about these Terms:

Email: [email protected]
Phone: 1-800-993-1284