Unlock Explosive Growth for Your
HVAC Company with
ServiceTitan & HVAC Tech Complete

You’re about to implement the most powerful duo into your HVAC business!

ServiceTitan isn't just software, it's the ultimate enforcer for high-performance HVAC operations.

But without elite implementation and training from certified experts, it often sits underutilized,
costing owners thousands in wasted potential every month.

At HVAC Tech Complete, we've cracked the code:

Pairing our battle-tested three-week ride-along playbook with top-tier ServiceTitan specialists that create a seamless system that doesn't just train your team, it locks in the behaviors that drive explosive growth.

Benjamin Douthwaite's hands-on field coaching (20+ years in the trenches) installs the revenue-generating habits in your techs and office. Then, our vetted ServiceTitan's workflow engineers, build it all into ServiceTitan,
turning one-time training into your company's unbreakable operating system.

No more "set it and forget it." This is ServiceTitan supercharged by HVAC Tech Complete.

ServiceTitan Turns the HVAC Tech Complete Playbook Into an Unbreakable Revenue Machine

The 4 Core Pieces of the
HVAC Tech Complete System

Powered with elite training partners, ServiceTitan becomes YOUR digital backbone!

Real-Truck Ride-Alongs & Immediate Revenue

Benjamin rides with your techs on live calls for up to 3 weeks. Most clients see the entire program paid for in new system sales by the end of Week 2, then our ServiceTitan trainers locks those closes in forever.

The Dedicated “Lead Phone” System

One phone line used only for legitimate replacement opportunities. Office knows exactly how to answer and close. ServiceTitan integration turns every lead call into a booked, tracked, high-value job.

Field-to-Office Communication Overhaul

We eliminate miscommunication and dropped leads with clear roles and repeatable processes. ServiceTitan’s workflows and automation make it foolproof, zero opportunities slip through the cracks.

Permanent Playbook + Leadership Report

You get written procedures, tech evaluations, and manager training that live forever. ServiceTitan’s custom forms, dashboards, and training modules embed it all so your team (and your profits) keep climbing long after we’re gone.


ServiceTitan Doesn’t Just “Support” the HVAC Tech Complete Playbook — It Enforces It 24/7

When Benjamin finishes the 3-week on-site transformation, we bring in one of the top independent ServiceTitan training agencies in the country (a partner we personally vet and coordinate) to hard-wire every new behavior into your ServiceTitan instance:
  • The Good-Better-Best sequence Benjamin drills in the home appears automatically on the tech’s tablet, no more leaving money on the table.
  • The membership close he role-plays 200 times becomes a one-click workflow, enrollment rates double overnight.
  • The diagnostic discipline and flat-rate pricing we install becomes impossible to bypass, margins stay locked in.
  • The “lead phone” protocol and call-booking scripts your CSRs now live by are embedded in the phone and dispatch workflows, booking percentage and average ticket skyrocket.
  • Benjamin’s daily KPI huddles turn into real-time leaderboards and marketing ROI dashboards, your entire company stays obsessed with the numbers long after we leave.
The HVAC Tech Complete Playbook stops being a 3-week event and becomes
the  unbreakable operating system of your company, enforced by ServiceTitan every single day.

This Is for Owners Who Are Serious
About Hitting $10M+

We only accept 2-3 new ride-along clients per quarter.

If you’re happy staying average, keep doing what you’re doing.

If you want Benjamin’s proven field playbook permanently enforced by a perfectly configured and
trained ServiceTitan instance, grab one of the last spots.

To be able to utilize the support of our professional ServiceTitan training
team to plugin exactly what you need to be successful
you need to sign up for ServiceTitan OR already be a current customer.